http://www.hhs.gov/progorg/oig/modcomp/cpgm.htm THE OFFICE OF INSPECTOR GENERAL'S DRAFT COMPLIANCE PROGRAM GUIDANCE FOR MEDICARE+CHOICE ORGANIZATIONS OFFERING COORDINATED CARE PLANS JUNE 1999 ************************************************** g. Anti-dumping The OIG and HCFA believe that there may be special concerns regarding the provision of emergency services to enrollees of Medicare+Choice plans. The anti-dumping statute(71) imposes specific obligations on Medicare-participating hospitals that offer emergency services to individuals presenting themselves at the hospital seeking possible emergency treatment. While the obligations under the anti-dumping statute prohibit a hospital from inquiring into the patient's method of payment or insurance status, it has come to our attention that many hospitals routinely seek authorization from a Medicare+Choice enrollee's primary care physician or from the Medicare+Choice organization when a Medicare+Choice enrollee requests emergency services. The OIG and HCFA are cognizant that many managed care organizations require their enrollees to seek prior authorization for some medical services, including emergency services and that there are circumstances when patients should be informed of their potential financial liability. However, both the OIG and HCFA have concerns that a Medicare+Choice enrollee may be unduly influenced by hospital personnel to leave the hospital without obtaining necessary care.(72) It is the view of OIG and HCFA that the anti-dumping statute requires that notwithstanding the terms of any managed care contractual arrangements, the provisions of the anti-dumping statute govern the obligations of hospitals to screen and provide stabilizing treatment to any patient presenting at an emergency facility. No contract between a hospital and managed care organization can excuse the hospital from the anti-dumping statute obligations. Once a Medicare+Choice enrollee comes to the hospital that offers emergency services, the law requires that the hospital must provide the services required under the anti-dumping statute without regard to the patient's insurance status or any prior authorization of such insurance. All Medicare+Choice organizations should have policies in place to ensure that these requirements are met. Medicare+Choice organizations should be particularly careful of these requirements in the event that they participate in the so-called "dual staffing" of emergency departments. Dual staffing refers to the situation where hospitals have entered into arrangements allowing a managed care organization to station its own physicians in the hospital's emergency department for the purpose of screening and treating managed care enrollees. Implementation of dual staffing raises some concerns under the anti-dumping statute, particularly where different procedures and protocols have been established for each staff. ************************************************** 71. See 42 U.S.C. § 1395dd. A separate provision prohibits Medicare+Choice organizations requiring enrollees to obtain prior authorization for emergency services. See 42 U.S.C. § 1395w-22(d)(1)(E). 72. OIG and HCFA have issued a proposed Special Advisory Bulletin on this topic. See 63 Fed. Reg. 67,486 (12/7/98).